Our experienced Support Team is available around the world to respond to your queries.
If you need to contact Support or have questions about logging into the ‘resources’, please email us at support@ikonscience.com.
And, there’s our training!
We offer a range of instructor-led software and theory-based courses, which can be taught virtually or onsite, and are available across all regions. Click here to find out more and to book, or contact training@ikonscience.com. Or, if you prefer a training solution that can be done anywhere and at a pace that suits you, check out our e-learning software courses.
We hopefully have something that works for you, and we look forward to welcoming you soon.
For 24×7 access to FAQs, knowledge articles, installers and software ‘how to’ guides,
please visit our customer portal.
Please watch the video below for signing-up and logging into Ikon’s customer portal.
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If you need to contact Support, please email us at support@ikonscience.com. If appropriate, please also attach any screen grabs (or data) to better describe your issue or query. This enables us to expedite a timely response to you.
Brazil
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support between the hours of 9:00 - 17:30 local time (Brasilia)
These are the current release versions.
RokDoc 2022.4.0 & all components of the RokDoc family of software are now available. This is a major increment release for RokDoc.
This release includes RokDoc Interconnector, WellTie Interconnector and iPoint Connector installers for Petrel* 2022.x, as well as Petrel* 2021.x & 2020.x.
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