Rock physics driven exploration and production | Ikon Science

Privacy Statement




Ikon Science Limited (“Ikon Science”) is committed to protecting the privacy and security of personal information that we receive from our clients and process on their behalf, and would like such processing to be open and transparent.

Ikon Science respects your privacy and is committed to protecting your personal data.  The purpose of this  privacy notice is to inform you of our policies regarding the collection, use and disclosure of personal data we receive from users of (the “Site”),  regardless of where you visit it from, and to inform you of your privacy rights and how such rights are protected by law. By using the Site, you agree to the collection and use of information in accordance with this policy.

It is important that you read this privacy notice, together with such other privacy notices or fair processing notices we may, from time to time, provide to you regarding our collection and/or any intended processing of your personal data, so that you are fully aware of how and why we are using your data.  The purpose of this privacy notice is to supplement such other notices, not to override them.


The Ikon Science corporate group (“Ikon Science Group”) is comprised of a number of legal entities, details of which can be found on the Site.  This privacy notice is issued on behalf of the Ikon Science Group, so when we mention ”COMPANY”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Ikon Science Group responsible for processing your data. For the purposes of GDPR your data will be controlled by the Ikon Science entity that you have instructed and that is providing services to you or communicating with you and each such entity is regarded as an independent data controller of your personal data.  This Notice applies to all such entities.  The data controller responsible for the Site is Ikon Science Limited.

Ikon Science has a data protection team and we encourage you to contact the team using the email address below should you have any questions regarding this privacy notice, your legal rights with regard our use of your data or should you wish to exercise any of your legal rights with respect to the same.


Full name of legal entity:  Ikon Science Limited

Email address:  [email protected]

Postal address:  1 The Crescent, Surbiton, Surrey, KT6 4BN, UK

Telephone number:  +44 20 8943 1122

You have the right to make a complaint, at any time, to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( should you have a concern about the way any member of the Ikon Science Group is handling your personal information.  However, we would encourage you to contact us in the first instance with any privacy concerns you may have regarding our handling of your personal information as we would appreciate the opportunity to answer such concerns directly and to take prompt corrective action should we learn of any failure to comply with this privacy statement.


We will, from time to time, revise this Privacy Notice to ensure that it is up to date.  Any changes we may make to our Notice in the future will be posted on this page and, where appropriate, notified to you by email.  Please check back frequently to see any updates or changes to our Notice.  This version was last updated on 20 July 2018.

Please note that you may access and correct the personal information we hold about you by contacting Ikon Science’s data protection team via the email address provided above.


This Site may include links to third-party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Although the Site contains links to other web sites, we are not responsible for the privacy practices or the content of such web sites.   As such, we encourage you to read the privacy notice of every website you visit.


The Ikon Science Group only collects personal data or information which is reasonably necessary for its dealings with the individuals to whom the information relates.  The type of personal data we collect will depend on the particular dealings we have with you. Personal data, or personal information, means any information about you from which you can be identified. It does not include data where your identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:


  • Identity Data includes first name, surname, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feed-back and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data, such as statistical or demographic data for any purpose.  Aggregated Data may be derived from your personal data but is not considered personal data in law, as this data does not directly or indirectly reveal your identity.  For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data and only use it in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).  Nor do we collect any information about criminal convictions and offences.


Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).  In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, and email or otherwise.  This includes personal data you provide when you
    1. apply for a job at Ikon Science;
    2. apply for our products or services (including training courses);
    3. create an account on our website;
    4. subscribe to our service or publications;
    5. request marketing information to be sent to you;
    6. enter a competition, promotion or survey; or
    7. provide us with feedback.

  • Automated technologies or interactions.  As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, [server logs] and other similar technologies.

  • Technical Data from the following parties:
    • analytics providers [such as Google based outside the EU].

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as SAGEPAY based inside the EU.



We will only use your personal data if, and to the extent, permitted by law.  Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data upon more than one lawful ground, depending on the specific purpose for which we are using your data. Please contact Ikon Science’s data protection team should you require further detail  regarding the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.


Purpose / Activity

Type of Data

Lawful basis for processing including basis of legitimate interest


To register you as a new customer



  1. Identity
  2. Contact


Performance of a contract with you


To process and deliver your order including:


  1. Manage payments, fees and charges.
  2. Collect and recover money owed to us.





  1. Identity
  2. Contact
  3. Financial
  4. Transaction
  5. Marketing & Communications



  1. Performance of a contract with you.
  2. Necessary for our legitimate interests (to recover debts due to us).


To manage our relationship with you which will include:


  1. Notifying you about changes to our terms or privacy policy.
  2. Asking you to leave a review or take a survey.





  1. Identity
  2. Contact
  3. Profile
  4. Marketing & Communications


  1. Performance of a contract with you.
  2. Necessary to comply with legal obligation.
  3. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).


To enable you to partake in a prize draw, competition or complete a survey.


  1. Identity
  2. Contact
  3. Profile
  4. Usage
  5. Marketing & Communications



  1. Performance of a contract with you.
  2. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).



To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).


  1. Identity
  2. Contact
  3. Technical


  1. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
  2. Necessary to comply with a legal obligation.



To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.



  1. Identity
  2. Contact
  3. Profile
  4. Usage
  5. Marketing & Communications
  6. Technical



Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).


To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.



  1. Technical
  2. Usage


Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).



To make suggestions and recommendations to you about goods or services that may be of interest to you.



  1. Identify
  2. Contact
  3. Technical
  4. Usage
  5. Profile



Necessary for our legitimate interests to develop our products/services and grow our business.


We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.


We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you.  This is how we decide which products, services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition and, in each case, you have not opted out of receiving that marketing.


We will always obtain your express opt-in consent before we share your personal data with any company outside the Ikon Science Group for marketing purposes. The Ikon Science Group will never sell, rent or disclose to any third party any personally identifiable information gathered via the Site for marketing purposes.


You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.


Like most websites, the Site uses "cookies" and files that are similar to cookies. Cookies may be used to better personalise the content, banners and promotions that you see on our Site and to assist you to navigate between pages efficiently, remembering your preferences, and generally improving your user experience. However, you are not obliged to accept cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.  If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or may lose functionality in whole or in part. For more information about the cookies we use, please see OUR COOKIE POLICY.


We will only use your personal data for the purposes for which we originally collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

  • Providers acting as processors based in the EEA who provide IT, Finance and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers based within the EEA who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.  Alternatively, we may seek to acquire other businesses or merge with them.  If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.  We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


We share your personal data within the Ikon Science Group. This will involve transferring your data outside the European Economic Area (EEA).

We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules ensure a level of data protection at least as protective as that required in the EEA.

When we transfer your information to other countries, we will use, share and safeguard that information as described in this Notice.  To provide legal and other services, we may transfer the personal information we collect to countries outside of the EEA which do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.  We only transfer personal information to those countries when it is necessary for the services we provide you, or it is necessary for the establishment, exercise or defence of legal claims or subject to safeguards that assure the protection of your personal information, such as European Commission approved standard contractual clauses.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know the same. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.



We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at [email protected]

Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


Under certain circumstances, you have rights under data protection laws in relation to your personal data.  

    Request access to your personal data (commonly known as a “data subject access request”).  This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

    Request correction of the personal data that we hold about you.  This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

    Request erasure of your personal data.  This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.  Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

    Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.  In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

    Request restriction of processing of your personal data.  This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

    Request the transfer of your personal data to you or to a third party.  We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.  Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

    Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact the Ikon Science data protection team via the email address provided in this Notice.


You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.  Alternatively, we may refuse to comply with your request in these circumstances.


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).  This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


We try to respond to all legitimate requests within one month.  Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.  In this case, we will notify you and keep you updated.

Ikon Science Ltd / Website Privacy Policy